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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Email
Satisfied Customers: 793
Experience:  All type of email clients, microsoft, web based, linux
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When I set up my account, I entered my Product Code, but used

Customer Question

When I set up my account, I entered my Product Code, but used the wrong email & I can't change it. Help me.
Submitted: 1 year ago.
Category: Email
Expert:  Quiksilver07070 replied 1 year ago.
Hello Gary and thank you for choosing JUSTANSWER.com.What account are you referring to?Is it a piece of software that your account is associated to, that used the product code?
Customer: replied 1 year ago.
I am Referring to my Microsoft Office account.
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Quiksilver07070 replied 1 year ago.
Ahh, okay....yeah thats going to be VERY hard to change your email for that account....not even sure if its possible..I do believe they make you enter your email TWICE when you register.....so they dont expect folks to have made ANY mistakes..You might have to call Microsoft Office Support, to get this resolved....as i dont think there are ANY automated services that handle this type of request.
Expert:  Quiksilver07070 replied 1 year ago.
How many computers were you allowed to install Office on......it will say on the MS Office paperwork.....usually its good for 3 computers.....but sometimes its only good for 1...just depends.
Customer: replied 1 year ago.
Looks like I will need to call the non speaking english help at Microsoft.
Thanks,
Anyway.
Expert:  Quiksilver07070 replied 1 year ago.
Sorry, but theres no automation that can help you change you initial email settings.This would make it WAY to easy to hack and change folks initila email......which is kind of used as a lock and key scenario..I just saved you hours of TRYIGN to fix it.....by KNOWING you have to call this in and explain..Please have a moment to rate my performance. Thank you!

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