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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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Someone hacked my email a couple months ago. Now when someone

Customer Question

someone hacked my email a couple months ago. Now when someone responds to my email, it automatically goes to some alternate address.
Submitted: 1 year ago.
Category: Email
Expert:  Quiksilver07070 replied 1 year ago.
Hello and thank you for choosing JUSTANSWER.com.So, when somebody gets an email FROM you, and chooses to REPLY....it goes to some other email, and YOU never get the REPLY?Is that correct?
Customer: replied 1 year ago.
yes
Expert:  Quiksilver07070 replied 1 year ago.
is your email a Yahoo email address?using the @yahoo.com address?
Customer: replied 1 year ago.
no, it is actually an att account using a bellsouth.com address
Customer: replied 1 year ago.
sorry, bellsouth.net
Expert:  Quiksilver07070 replied 1 year ago.
so its a @bellsouth.net address?
Customer: replied 1 year ago.
yes a bellsouth.net address
Expert:  Quiksilver07070 replied 1 year ago.
interesting......can you send ME an email please, i want to inspect the contents.
Customer: replied 1 year ago.
please give me an address
Expert:  Quiksilver07070 replied 1 year ago.
heres my address
Expert:  Quiksilver07070 replied 1 year ago.
using the image doesnt draw the email bots...lol
Expert:  Quiksilver07070 replied 1 year ago.
remember these chats are internet seacrhable......so DONT put personal identifying info in here....ya dig
Customer: replied 1 year ago.
message on the way
Customer: replied 1 year ago.
this email doesn't work
Customer: replied 1 year ago.
I guess we're done. No help at all
Expert:  Quiksilver07070 replied 1 year ago.
wait....WHAT?you sent me an email to my address and it BOUNCED back?I assure you the address in the image is a CORRECT address..
Expert:  Quiksilver07070 replied 1 year ago.
heres the proof i have a REAL addy.You might have mispspelled it, or you might be still dealing with VIRUS issues.
Expert:  Quiksilver07070 replied 1 year ago.
i dont know....but i have YET to receive an email from you.