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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 16873
Experience:  Email expert with over 5 years experience
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My Yahoo email account, at first, wouldn't take my password,

Customer Question

my Yahoo email account, at first, wouldn't take my password, when I try to recover it, I get the message that it can't find my account. It was working on a different laptop (automatically logged into my yahoo email account) but now that's also screwed by me trying to use the useless help suggestions from the yahoo site. Using Firefox, cleared cache, cookies & history. Any suggestions?
Brad
Submitted: 10 months ago.
Category: Email
Customer: replied 10 months ago.
Please do not send answer via email since I can't access it. Please respond via this chat box.
Customer: replied 10 months ago.
Since I haven't hear back from you and it's been well over 10 minutes I want to know if you're going to charge my Visa card even tho you aren't helping me.
Expert:  Josh replied 10 months ago.
Hi, What is your email address that you need help accessing?
Expert:  Josh replied 10 months ago.
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.