How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Verizon just switched all my email accounts to AOL. Although

Customer Question

Verizon just switched all my email accounts to AOL. Although I followed the instructions to set up my AOL account, I have not been able to login to it.Do I now need to inform all of my past accounts of my new address?
Submitted: 6 months ago.
Category: Email
Expert:  Jess M. replied 6 months ago.
Hi Harlan, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. If your Verizon account was converted to AOL, this does not mean that your email address will change. Your email address will stay the same. It is only the email infrastructure that is using AOL. Have you tried to sign in to your account already? Please go to and then in the sign in page, in the username, enter your FULL email address and then your password. You shall be able to access your verizon account but with the look and feel of AOL.Please let me know by replying to me here so that I can help you further.Best regards,Jess