How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Engineer John C. Your Own Question

Engineer John C.
Engineer John C., Engineer
Category: Email
Satisfied Customers: 14572
Experience:  Computer Science Engineer
23822421
Type Your Email Question Here...
Engineer John C. is online now
A new question is answered every 9 seconds

My iPad is disabled. It tells me to connect to iTunes, But

Customer Question

My iPad is disabled. It tells me to connect to iTunes, But no key pad pops up. So how can connect to iTunes?
Submitted: 7 months ago.
Category: Email
Expert:  Engineer John C. replied 7 months ago.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem. You need to connect the iPad to your computer using its USB cable, and open iTunes from the computer. Then follow the steps found here ===> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled <=== Click Here =====Remember this doesn't have to be the final communication. We can continue the conversation for no additional charges. Please read below also: Some customers get upset when they do not get a quick solution and as a result rate my service as poor even though it is the correct answer. I respectfully ***** ***** you go to rate me, if you are inclined to rate me poorly, to please let me know what more I can do to gain a positive rating. That would be highly appreciated. If you are satisfied with my job please leave me a positive feedback, that's the only way for me to be paid by JustAnswer.com, you won't be charged again. Remember this doesn't have to be the final answer. We can continue communicating for no additional charges. If you require any additional information, please do not hesitate to let me know clicking reply. Please do not leave negative feedback, just click Reply instead. Thank You and I wish you all the best. GOD Blessings!!! John=====