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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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My windows live mail will receive messages, but will not send

Customer Question

my windows live mail will receive messages, but will not send messages go to 'outbox'
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hi,I'm sorry about the issue. Is there nay error or message?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
message says 'executing', but does not
I have Windows 7
Windows Live Mail
Expert:  Viet - Email Tech replied 1 year ago.
Thank you. What does your email address end with, such as @gmail.com, @yahoo.com, @hotmail.com, @aol.com, etc.?Can I connect remotely to your computer, so I can fix this issue directly for you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
WIndows 7
Windows Live Mail
'executing' is the message
Expert:  Viet - Email Tech replied 1 year ago.
Thank you. What does your email address end with, such as @gmail.com, @yahoo.com, @hotmail.com, @aol.com, etc.?Can I connect remotely to your computer, so I can fix this issue directly for you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
@comporium.net
Expert:  Viet - Email Tech replied 1 year ago.
Thank you. Can I connect remotely to your computer, so I can fix this issue directly for you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
I would rather you make suggestions first
Customer: replied 1 year ago.
do you have suggestions for me
Expert:  Viet - Email Tech replied 1 year ago.
OK, can you check that you have the correct outgoing email settings?https://www.comporium.com/29707/residential-internet-email-setup/ POP Client Email Settings Inbound Server: mail.comporium.net Inbound Port: 995 SSL: on Outbound SMTP Server: smtp.comporium.net Outbound SMTP Port: 465 Requires Authentication Enter full email address/password ***** authentication IMAP Client Email Settings Inbound Server: mail.comporium.net Inbound Port: 993 SSL: on Outbound SMTP Server: smtp.comporium.net Outbound SMTP Port: 465 Requires Authentication Enter full email address/password ***** authentication Thank you.
Expert:  Viet - Email Tech replied 1 year ago.
Let me know if you have trouble checking the outgoing mail settings (Click on the menu icon at upper left corner in Windows Live Mail, then select Options, then Email accounts, then select your comporium.net email account, then click on Properties. Then click on these the tabs Servers, and Advanced and check.)When you are available, please reply at the box below to continue. Thank you.

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