How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

My windows live mail will receive messages, but will not send

Customer Question

my windows live mail will receive messages, but will not send messages go to 'outbox'
Submitted: 7 months ago.
Category: Email
Expert:  Viet - Email Tech replied 7 months ago.
Hi,I'm sorry about the issue. Is there nay error or message?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 7 months ago.
message says 'executing', but does not
I have Windows 7
Windows Live Mail
Expert:  Viet - Email Tech replied 7 months ago.
Thank you. What does your email address end with, such as @gmail.com, @yahoo.com, @hotmail.com, @aol.com, etc.?Can I connect remotely to your computer, so I can fix this issue directly for you?Please reply at the box below. Thank you,
Customer: replied 7 months ago.
WIndows 7
Windows Live Mail
'executing' is the message
Expert:  Viet - Email Tech replied 7 months ago.
Thank you. What does your email address end with, such as @gmail.com, @yahoo.com, @hotmail.com, @aol.com, etc.?Can I connect remotely to your computer, so I can fix this issue directly for you?Please reply at the box below. Thank you,
Customer: replied 7 months ago.
@comporium.net
Expert:  Viet - Email Tech replied 7 months ago.
Thank you. Can I connect remotely to your computer, so I can fix this issue directly for you?Please reply at the box below. Thank you,
Customer: replied 7 months ago.
I would rather you make suggestions first
Customer: replied 7 months ago.
do you have suggestions for me
Expert:  Viet - Email Tech replied 7 months ago.
OK, can you check that you have the correct outgoing email settings?https://www.comporium.com/29707/residential-internet-email-setup/ POP Client Email Settings Inbound Server: mail.comporium.net Inbound Port: 995 SSL: on Outbound SMTP Server: smtp.comporium.net Outbound SMTP Port: 465 Requires Authentication Enter full email address/password ***** authentication IMAP Client Email Settings Inbound Server: mail.comporium.net Inbound Port: 993 SSL: on Outbound SMTP Server: smtp.comporium.net Outbound SMTP Port: 465 Requires Authentication Enter full email address/password ***** authentication Thank you.
Expert:  Viet - Email Tech replied 7 months ago.
Let me know if you have trouble checking the outgoing mail settings (Click on the menu icon at upper left corner in Windows Live Mail, then select Options, then Email accounts, then select your comporium.net email account, then click on Properties. Then click on these the tabs Servers, and Advanced and check.)When you are available, please reply at the box below to continue. Thank you.