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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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I am having problems getting my E mail. I have a new computer

Customer Question

I am having problems getting my E mail. I have a new computer and I have downloaded Windows Live Mail, but I cannot receive my E mail. I have been on thee phone with Cox, my provider for 3 hours. They suggested that perhaps I need a driver or the download had a mal function.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hi,I'm sorry about the issue. What's the error or message?Is your email currently working at the cox.net website?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Email Tech replied 1 year ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.