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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My cousin has problems with sign-on to her email account,

Customer Question

hi, my cousin has problems with sign-on to her email account, she asked me to try to get help
JA: Got it. The Email Technician will be able to help you. Tell me a bit more about what's going on so he can help you best.
Customer: this is the message she's been getting since yesterday evening
JA: Anything else I can tell the Email Technician before I connect you two?
Customer: Sorry, we were unable to proceed with your request. Please try again.
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and connect you two.
Submitted: 10 months ago.
Category: Email
Expert:  michelleclive replied 10 months ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.Let me know which email account you are unable to sign in?What have you tried so far to get the account work.