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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have an email account but cant get into it.It wants me to

Customer Question

I have an email account but cant get into it.It wants me to make a new account .
Submitted: 9 months ago.
Category: Email
Expert:  John replied 9 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Ma'am are you trying to access your gmail account?

Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other?

Sincerely,
John

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Expert:  John replied 9 months ago.

Please answer my above questions so that i can help you better.

Sincerely,
John

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Expert:  John replied 9 months ago.

Ma'am checking to see whether you still need my help.

Please let me know.

Sincerely,

John