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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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A friend fiddled with my cell phone and now to get my email

Customer Question

A friend fiddled with my cell phone and now to get my email messages I have to put in
a google account which I don't know....nothing is working...janet heller -***@******.***
Submitted: 8 months ago.
Category: Email
Expert:  Sandy replied 8 months ago.

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it gets fixed. This is a question and answer session. Please do not hesitate to reply back to me at the box given below.

Have you configured your gmail account or other account on the cellphone?

If it is your gmail account, then, please tell me if you have tried to reset its password?