How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I can't activate by iPhone since I 't remember the Apple ID

Customer Question

I can't activate by iPhone since I don't remember the Apple ID and password ***** you please call me here in Florida, at(###) ###-####I have stored this information in the clee phone and can't get at it. So sorry to bother you.
***** *****
Submitted: 8 months ago.
Category: Email
Expert:  3pop Technology replied 8 months ago.

Hi there. I believe I can help you with that. Do I understand you'd like to do it via telephone? It might be quicker/easier if you'd allow me to do a remote assistance session and guide you through a reset on your Apple account. Would you prefer that?