How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I have windows live-mail and am currently having a problem

Customer Question

I have windows live-mail and am currently having a problem getting into the program. I press the icon on the toolbar and the program doesn't open.
Submitted: 11 months ago.
Category: Email
Expert:  John replied 11 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Before this problem started did you install any application or update windows also are you getting any error message when you try to open windows live mail?

Which version of windows is installed,is it Windows Vista,Windows 7, windows 8 or Windows 10?

Which email service is configured in windows live mail application let me know the part after @ in your email id for example@


Note: - Please reply using the box below.

Expert:  John replied 11 months ago.

Checking to see whether you still need my help.

Please let me know.



Note:-To reply back to me use the reply box below.