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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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My email when you click it on it says select an email to

Customer Question

My email when you click it on it says select an email to show it in the view window please help me I don't think you can solve my problem
Submitted: 11 months ago.
Category: Email
Expert:  Tim replied 11 months ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.

Expert:  Tim replied 11 months ago.

can you provide more details? What are using for email?

Customer: replied 11 months ago.
I have Gmail works fine but email was working fine this morning now when you click on email it says select an email to show it in the view window
Expert:  Tim replied 11 months ago.

Are you on a PC or what?

Customer: replied 11 months ago.
samsung s2 tablet
Customer: replied 11 months ago.
do I need email when I have gmail
Expert:  Tim replied 11 months ago.

of course you need an email account to use gmail.

Customer: replied 11 months ago.
How do we fix it I going crazy
Expert:  Tim replied 11 months ago.

Do you have a gmail account?

Customer: replied 11 months ago.
it works fine
Expert:  Tim replied 11 months ago.

Please restart the tablet.

Customer: replied 11 months ago.
I did that nothing happened maybe I push the wrong set up buttons on the email
Expert:  Tim replied 11 months ago.

so you accidentally reset up your email?

Expert:  Tim replied 11 months ago.

This video may be helpful for you.

https://www.youtube.com/watch?v=LVV_DXCEHHM

Customer: replied 11 months ago.
I don't know I'm new in this hole stuff I'm tablet ignorance
Expert:  Tim replied 11 months ago.

Understood, But i Can't do it for you. Watch the video.