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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can not publish my web page on yahoo site builder. It says

Customer Question

I can not publish my web page on yahoo site builder. It says session has expired.
JA: Thanks. Can you give me any more details about your issue?
Customer: no, it's a problem I've had before and I see through searching others have had the same problem . I deleted cookies and history and still cannot sign on
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 8 months ago.
Category: Email
Expert:  Cody replied 8 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 8 months ago.

Can you use an incognito browser to sign in?

Customer: replied 8 months ago.
I don't know what that is. Normally I have to sign on to yahoo, to use their site builder
Customer: replied 8 months ago.
Can I continue this tomorrow? I am at work and I have a mac at home and won't be able to access the page. I thought it would be an easier problem to solve.
Expert:  Cody replied 8 months ago.

sure that will be fine

Customer: replied 8 months ago.
Cody. I am back if you are available to help
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Cody replied 8 months ago.

What web browser are you using?

Customer: replied 8 months ago.
firefox
Expert:  Cody replied 8 months ago.

press ctrl shift P at the same time to open a private window

Customer: replied 8 months ago.
i did that, I am working lunch so I am in and out on my computer. This may not be an option for me :(
Expert:  Cody replied 8 months ago.

ok whenever you want to continue to work on this let me know

Expert:  Cody replied 8 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Customer: replied 8 months ago.
I was charged 36.00 before I was able to continue this conversation. I will no longer feel comfortable using just answer. :(
Expert:  Cody replied 8 months ago.

We can still work on the issue until its resolved.

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