Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
This is a question and answer session. Please do not hesitate to reply back to me at the box given below.
Dropbox does not save the files on computer hard drive. It saves the files online and does not take space on computer hard drive.
Do you have a paid version of Dropbox or free version.
If paid version, then what is the date of renewal?
Please let me know once.
May I connect with you remotely to check/fix the issue directly?
Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
Once you accept the remote support offer, please click the link:
Scroll down on that page and click "I Agree".
Download/allow and run this program to start remote session.
Okay, please tell me how much data is saved under Dropbox? if it more than 2 GB, then generally, it is paid version if you have not refereed any friend to Dropbox.
As per Dropbox:
If you delete your Dropbox account, your files and account information on the dropbox account will removed from Drop box servers after 30 days.
Since you have deleted your dropbox account, that is why you have received this message.
But, they can not delete any data/files from your devices like other computer or mobile. So, you don't need to worry about this.
There is no need for remote support in this case now.
If you have any other query regarding this issue, please reply back to me at the box given below.
Please take a second to rate my service by clicking stars at the top of the screen then submit. Bonus/tip is highly appreciated.
Thank you, ***** *****
Also, please understand what happens when one close his/her dropbox account:
A few things happen when you close dropbox account:
If you still have any other query, please reply back to me at the box given below.
I'm also ready to provide you phone support for this if you have queries regarding this.
I'm following up with you to see how everything is going.
Do you still need help with this?
If you have any other query regarding this issue, please do not hesitate to let me know.
Else please take a second to rate my service by clicking the stars at the top of the screen thensubmit, that would be greatly appreciated.Thank you, ***** *****