Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
This is a question and answer session. Please do not hesitate to reply back to me at the box given below.
May I take remote control of your computer(if you have one with you now) and fix the issue while you stay in front of it.
Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
I'm ready help you with this issue. Please reply back to me at the box given below.