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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Just updated my apple ipad and now I cannot get in again

Customer Question

Just updated my apple ipad and now I cannot get in again because the password ***** ***** correct..My son inlaw set up my ipad,awhile ago and he's not available - my email address is***@******.***. Is there anything I can do to get back online?
thanks Rosemary Keating
Submitted: 11 months ago.
Category: Email
Expert:  Cris replied 11 months ago.

Hi Rosemary,

Thanks for using JustAnswer.com I am Cris. Sorry to hear about your issue, have you tried to reset the password?

Customer: replied 11 months ago.
CHRIS I DO NOT FEEL YOU ANSWERED MY QUESTION IN THE LEAST. I THOUGHT YOU WERE APPLE IPAD SUPPORT SERVICE, IF YOUR BUSINESS IS LEGIT AND THIS ISN'T A CON, PLEASE DO NOT USE MY CREDIT CARD INFO.
Expert:  Cris replied 11 months ago.

I am a computer expert on JustAnswer.com I can assist you with your issue.

I had asked to if you tried resetting your password.