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Ask Viet - Email Tech Your Own Question

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35280
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Apple says I'm not recognized! My phone is locked-up because

Customer Question

My name is***** "*****@******.***". Apple says I'm not recognized! My phone is locked-up because I cannot recall my apple password. Been trying "re-register" and/or call to no avail! I swear I have an account with Apple! I need my password. When I get a code I can't get back to initiate the change! I need HELP! Thanks.
Submitted: 8 months ago.
Category: Email
Expert:  Viet - Email Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Your Apple ID is the email address associated with your iPhone. To reset your Apple password, please click on the Apple website below:

https://iforgot.apple.com/

, then there, enter your email address, then click on Continue at the bottom, and follow the instructions there in order to reset your Apple password.

- If there is any issue, please let me know the exact email address (or part of the email address) currently showing on your iPhone.

Please reply at the box below to continue. Thank you.

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