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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I forgot my ID and password.

Customer Question

I forgot my ID and password.
Submitted: 7 months ago.
Category: Email
Expert:  Cody replied 7 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 7 months ago.

Lots of people are having this issue today, the latest update has a bug in it.
​You will need to plug your iphone into your computer and open up itunes.
From there it will show you what your apple ID is, if you don't know your password.
You can reset it from here -->

Expert:  Cody replied 7 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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