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John T. F.
John T. F., Mac Druid
Category: Email
Satisfied Customers: 2942
Experience:  Setting up and servicing Email accounts since 1994!
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I am locked out. My case number is 1074415459. Okay i

Customer Question

i am locked out. My case number *****(###) ###-####
Okay i updated my ipad then i got lockedout.m I requested for a change on my apple ID because the ID i used to set it up is no longer in. use. I got the verification.It gave me a change password ***** I did. now if you could help me renew my apple ID and reactivate my Ipad.
Submitted: 7 months ago.
Category: Email
Expert:  John T. F. replied 7 months ago.


To clarify, do you now have a working Apple ID and password?

test out that it is working properly by signing into the Apple ID management site: (under "Manage Your Apple account")

Once you have the ID and password, restart your iPad and sign in.