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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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Having trouble with my office gmail

Customer Question

having trouble with my office gmail
Submitted: 1 year ago.
Category: Email
Expert:  Pete replied 1 year ago.

Hi there,

How do you access your gmail account?

Are you getting any error message?

Customer: replied 1 year ago.
We had 4 account set up we deleated 2 and then thats where it hay wire got to where i coukld get messages not on my email but the genereal email then could not send emails
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
how much does it cost to remotly fix?
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
Is that included in the fee i just paid?
Expert:  Jason Jones replied 1 year ago.

The remote is an extra fee because it will take more of my time to facilitate the remote connection.

Customer: replied 1 year ago.
Never mind

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