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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31194
Experience:  Over 15 year experience in Email Systems and Programs
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My yahoo email account was just jacked and sent emails to

Customer Question

My yahoo email account was just hijacked and sent emails to many of the people in my contacts. I use an Apple MacBook Pro, an iPhone 6, and an iPad to access the account. I checked with Norton which I have on my MacBook. They said their software doesn't cover web-based email.
I have changed the password ***** my email account. What else can I do to keep this from happening again?
Thanks,
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Submitted: 8 months ago.
Category: Email
Expert:  Richard replied 8 months ago.

Hi there Kent and welcome

The problem is they technically did not send the emails from with your account.

They likely had access at once time, and once they had this they got a list of your contacts.

Then with this list they send out fake emails, they look like they come from you, but they do not. It is easy to do and you can even do it yourself using this link

https://anonymousemail.me/

you can see there that you can set any from address you wish and it will look like it came from that account. Of course they use sophisticated programs to do this on a massive scale.

Now that they have your contacts, its not possible due to this, to stop it ever happening again, you will just need to inform your contacts to ignore any suspicious emails.

For protecting your account, make sure you have a strong password ***** numbers and characters in it.

I would also advise you to enable Yahoo 2 step verification which makes it very hard for people to gain access to your account

You can do this by following my instructions here

https://help.yahoo.com/kb/SLN5013.html

this will avoid any future breaches of your account.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you