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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 35352
Experience:  Over 15 year experience in Email Systems and Programs
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I have changed my apple ID on my computer without signing

Customer Question

I have changed my apple ID on my computer without signing out on my phone now it wont reconize the id on my phone
JA: Thanks. Can you give me any more details about your issue?
Customer: The phone asked me to close find my iPhone which I cannot because it is asking for the old id
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

Do you remember what the actual ID was for your Apple ID? It is a email address of yours.

Please let me know

Customer: replied 1 year ago.
it is a previous work email
Expert:  Richard replied 1 year ago.

ok, if you go to www.icloud.com

Are you able to sign in there?

Please let me know

Customer: replied 1 year ago.
I can sign in with my new email ID
Customer: replied 1 year ago.
Hello have you got a solution yet
Customer: replied 1 year ago.
Are you going to help me or l will dispute the tranaction
Expert:  Richard replied 1 year ago.

Hi there,

Sorry, by the time you replied I was not online.

you say your able to sign in with your new email ID.

Are you saying you changed it recently?

Customer: replied 1 year ago.
I told you that l changed my ID in the first email. You have taken too long to solve my problem l spoke with apple and they solved it in 10 mins. I would like a refund this has been a very poor service.
Expert:  Richard replied 1 year ago.

No problem, please contact customer service on***@******.*** and they can provide this for you

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