Need Help With Email? Ask Your Email Questions Online
Are you accessing email from aol.com or from another email program?
try performing the below steps;
Then have them send you a test email to see how it reacts. I apologize for the wait.
Yes it will allow everyone through.
Are there any filters setup that are moving them to the trash folder?
did that work?
Checking in to see if you still need help with this issue, if so please reply at your convenience.