How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

My Microsoft account has been hacked a week ago and it has

Customer Question

I am Dorji Nidup. My Microsoft account has been hacked a week ago and it has sent several mails to my contact lists requesting for money. All my important correspondences are associated with this account and now i cant access this account. Kindly help me recover this account. The recovery steps that you have suggested me doesn't work.
Submitted: 10 months ago.
Category: Email
Expert:  michelleclive replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing login problem with your Microsoft account.

Let me know what have you already tried so far to recovery the account.