Hi Linda, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. What email account are you using: Hotmail? Outlook.com? Gmail? AOL?
How do you access your emails: Using a web browser like Internet Explorer or Chrome? Or are you using an email program like MS Outlook 2010?
Please let me know by replying to me here so that I can help you further.