Hello. My name is ***** ***** I will be assisting you today.
What email program are you using to receive email, whats the email provider?
You're logging in through the website gmail.com ?
Can you send a test email to yourself?
I would agree if you're going to gmail.com you could try another device like a phone if you have one.
Test email not go through?
I'm not sure what that forum is related to. You may need to contact google's support.