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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have to use outlook e-mail 4 mo contract job. I sent an

Customer Question

I have to use outlook e-mail for a 4 mo contract job. I sent an e-mail to a wrong address, and now, I cannot figure out how to re-open it from my "sent mail" folder and forward it to the correct e-mail address. I don't want to have to re-draft it... help please! Thanks.
Submitted: 8 months ago.
Category: Email
Expert:  Cody replied 8 months ago.

You can see the email that was sent in the sent folder but can't view the contents?

Customer: replied 8 months ago.
Don't think I have authorization from the CO to allow remote access. Thanks.
Expert:  Cody replied 8 months ago.

can you take a screenshot of your sent folder so I know what program or interface you're using?

Customer: replied 8 months ago.
No clue how to do that. Sorry.
Customer: replied 8 months ago.
Using Outlook. In the "sent mail".
Customer: replied 8 months ago.
even though I said no to the remote access, my AMEX card was just charged???? Why?
Customer: replied 8 months ago.
Sorry... yes to your question above. I can see the e-mail in the sent folder but can't view the contents (of any e-mail in the sent folder).
Expert:  Cody replied 8 months ago.

Do you know what version of Outlook this is?

Expert:  Cody replied 8 months ago.

Should be able to double click to open it, othewise some issue with Outlook.

What's the domain of the email address? @____
You could login to the web email interface to view the sent email.

Customer: replied 8 months ago.
No..just got it. Not sure if I navigate away from you I can get back?
Customer: replied 8 months ago.
No worries... this isn't helping. I will figure it out.
Expert:  Cody replied 8 months ago.

ok

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