How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Eric Ewing Your Own Question

Eric Ewing
Eric Ewing, IT Pro
Category: Email
Satisfied Customers: 193
Experience:  I am a technology professional with 18 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
Type Your Email Question Here...
Eric Ewing is online now
A new question is answered every 9 seconds

Someone hacked and Google shut me down everywhere they

Customer Question

Someone hacked and Google shut me down everywhere they could. I cannot access anything. I do not know who to tell my problem to, but my identity has been stolen and it allowed them to create a new gmail account, withdraw $200. from my account onto a gift card, cash the gift card and get money. If you cannot help me, please put me in contact with the right contact. Thank you, ***** *****
Submitted: 7 months ago.
Category: Email
Expert:  Eric Ewing replied 7 months ago.
Hi Stella! My name is ***** ***** it is my pleasure to assist you.I am so sorry to hear all of this happened to you. At your earliest opportunity, you will want to reach out to the FBI's Internet Crime Complaint Center at It's the start of a long process, but an important first step to take.In the meantime, if you have any questions that pop up related to specific aspects of what happened, we're very happy to provide any help and guidance we can.
Expert:  Eric Ewing replied 7 months ago.

Hi Stella: It's been a few days since we talked, and I hope you've been able to make progress recovering from the hack you experienced. I just wanted to check in and make sure that my reply adequately answered your question? Please let me know.

Related Email Questions