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michelleclive
michelleclive, Email
Category: Email
Satisfied Customers: 5259
Experience:  I am a computer professional have fixed and handled email issues.
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Need to rest my [assword for my verizon yahoo email, i

Customer Question

need to rest my [assword for my verizon yahoo email
JA: Thanks. Can you give me any more details about your issue?
Customer: i forgot my password and need to check my eamil
JA: OK got it. Last thing — Email technicians generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does your email address end with @verizon.net or @yahoo.com etc.?

Have you tried anything?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Email Tech replied 1 year ago.

First, can you please let me know if you have windows xp, vista, or 7, or 8, 10, or mac computer? And/or what's the brand / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

Please reply back when you are available to continue. Thank you.

Expert:  michelleclive replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

To change or reset your Verizon Yahoo password:

  1. Go to the Verizon Yahoo click on the Member Center.
  2. Click Change password.
  3. Follow password ***** instructions as they are presented to you.

Remember to change the password ***** your modem or router after you've changed your password. Instructions on how to do this will be displayed after you change your password.

Source: you may check this link. https://help.yahoo.com/kb/verizon/SLN25625.html

Expert:  michelleclive replied 1 year ago.

Please remember when we dealing with your issue. It is quite possible and may take more than one step or answer multiple times to solve a problem. In case the answer provided does not help or work dont be dissatisfied, use the Reply to expert or click on the “Continue Conversation” button and I will be happy to continue to help.
Rate only when the problem is fixed or you are 100% Satisfied with the answer provided.

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