Hi there Max and welcome
Exactly what format is the newsletter in on your computer?
eg: a word document?
Can you attach the file here please so I can check it?
ok, if they double click the ZIP file, then it will open, they can then just double click the word file.
the issue will be the file is too large so AOL zips it, so have them double click it then double click the word file that will be displayed and they can open it as normal.