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I'm sorry about the issue. What's the error or message?
Is your MSN email address currently working at the hotmail.com website?
Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
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Thank you for replying back. If you test going to the hotmail.com website, are you able to sign in and use your msn email at the hotmail.com website? If no, is there any error or message?
What is the error or message when using Windows Live Mail program?
Do you also use gmail email in Windows Live Mail program? If yes, is your gmail email currently working in Windows Live Mail?
Can I connect remotely to your computer, so I can fix this issue directly on your computer for you?
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