Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
James, it sounds like you may be locked out.....have you tried going through password ***** again?
hmm, ok. I'll be back with you shortly and we will see what we can do.
James, i'm sorry you are not satisfied, i told you i would be with you in a few minutes. What is the error you are getting when trying to log in after the password ***** changed?