How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 17492
Experience:  Email expert with over 5 years experience
50836188
Type Your Email Question Here...
Josh is online now
A new question is answered every 9 seconds

I opened a gmail accout, *********@******.****, i can't

Customer Question

i opened a gmail accout, *********@******.****, i can't access the account. when i try to log in it says it doen't recognize the accout. when i try an open a new accout it says its already taken; please help , i can be reached at *********@******.**** and ***-***-****
Submitted: 1 year ago.
Category: Email
Expert:  Josh replied 1 year ago.

Hi Alberto,

It is more than likely that your password ***** ***** What is the last password ***** you remember so I can help you reset it?

Customer: replied 1 year ago.
they are asking what phone number i used 8 years ago, i don't have it. how can i get into this e mail account and reset the password???????
Expert:  Josh replied 1 year ago.

Alberto,

I can help you get back into your account but I will need to ask you more account related questions. I am going to send you a premium service offer so that I can speak on your behalf and work on the account with you. Please accept the offer and we can continue