How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

On my facebook account somebody changed my email and

Customer Question

On my facebook account somebody changed my email and password ***** need to get it back and nned help
Submitted: 1 year ago.
Category: Email
Expert:  SladeV replied 1 year ago.

my name is***** will help you to the best of my ability. We are on able to hack your Facebook account as this goes against Facebook regulations as well as, any other laws and regulations and according to the site. What you need to do is file a claim with Facebook, you will need to provide forms of identification and will be talking with their support.

Customer: replied 1 year ago.
Your not able to help me and i just paid 36 dollaes for your help?
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Where are you Robert
Customer: replied 1 year ago.
I just paid 36 dollar's for your help
Customer: replied 1 year ago.
This is my week of getting ripped off
Expert:  SladeV replied 1 year ago.

I do not receive any funds unless you authorize it. I am sorry but, I do have other issues aside from yours that I had too attend to.

There is no program that just would hack into a account. The only other thing you can do is report it too them and they will lock it and follow through with a report.