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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My email locked up on my IPad mini when I tried to open a

Customer Question

My email locked up on my IPad mini when I tried to open a video sent to me.
Submitted: 9 months ago.
Category: Email
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you hold the home and power buttons for about 10 seconds until you see the apple logo, then release.

Let the iPad restart and tell me how it now functions please.

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