I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Please try the following fix:
- If that does not work, please download and install the Firefox program at the website below:
, keep all default options during installation, and import if prompted
, then close Internet Explorer program
, then open Mozilla Firefox program, and use the Firefox program for internet / websites access and see if it works fine in Firefox program.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.
If you still need help with this issue or with anything else, please type at the box below, then click on the Send button below to communicate with me, so I can help further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,