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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Google I have a new email address is TJ is it possible to

Customer Question

Google I have a new email address is TJ***@******.***
is it possible to transfer that to my the new one is that top fromfrom the old email address ***@******.*** you transfer information from my old email address to my new email address thank you Google
Submitted: 11 months ago.
Category: Email
Expert:  Viet - Email Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Do you currently have access to your old gmail address? What happens to your old gmail email address?

Do you have a phone number ending with the two digits 76?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,