I'm sorry about the issue. What's the error or message when signing in your hotmail email at the hotmail.com website?
What's the model of your phone?
Do you have a phone number ending with the two digits 85?
Do you also have a windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
Let me know when you are ready and online i will help you configure the email to your new phone and will try to retrieve old emails however lost photos cannot be retrieved.