I'm sorry about the issue. Did you give out your email password? Did you enter your gmail email password ***** any website, besides gmail/ google website? Did you click on a bad link / email attachment, etc.?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Did you notice any anything strange recently with your computer?
Can I connect remotely to your computer and check on this issue directly for you?
Please reply at the box below. Thank you.
We have an A+ service rating at the Better Business Bureau website:
Can you change your gmail password *****?
Please change your google / gmail password, and check your security information, such as phone number and alternate email address, if any.
- In the future, be careful when clicking on links / attachments from email messages that you do not know or that you are not expecting.
Please let me know. Thank you.
Also, here are some information about email spoofing / email phishing:
Do you have any further question and/or do you need help with anything else today? Please reply at the box below. Thank you.
Hello! My name is*****I am a certified computer professional who can assist you with the problem you described.It looks like the previous Expert is not available any more.
May I know if you still require assistance with this problem?I am awaiting your reply.Thanks,IT Miro
I am another Expert. The previous one is not available any more. I simply asked you if you still needed assistance with the issue you described.
If you do, I can provide assistance regarding the issue; however, if you don't, we can cancel the question for you.
Let me know what you would like to do.