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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I cannot get my thunderbird email messages to print in black

Customer Question

i cannot get my thunderbird email messages to print in black ink only. my printer is a hp deskjet 3050A
Submitted: 8 months ago.
Category: Email
Expert:  Viet - Email Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Was Thunderbird able to print in black ink only previously?

Are you able to print anything else, such as a web page, or a picture file, etc. in black ink only?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 8 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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