Hi Virginia. To reset your AOL password, start here: https://i.aol.com/account/password/start
Can we do a screen sharing session so I can take a look at this?
Hi Virginia. Can we do a screen sharing session so I can troubleshoot the issue?
Disregard the pop-up. There will be no extra charge.
Thank you. From your computer, please click the link below (after reading this). When the page opens click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.