I'm sorry about the issue. Are you currently able to sign in your old yahoo email account / name?
Is there any error or message?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
- You can go to the website below to terminate / delete your old yahoo email account:
, there, sign in your old yahoo email address, and follow the instructions there. (If there is issue with signing in, you can use the "Forgot password" option there.
- And you can create a new Yahoo email account at the website below:
When you are available, please reply at the box below to continue. Thank you.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.