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IT Miro
IT Miro, Computer Scientist
Category: Email
Satisfied Customers: 3140
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I can not remember my password. tried to change to another

Customer Question

I can not remember my password. tried to change to another but can not do it without my password
Submitted: 1 year ago.
Category: Email
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

I am a certified computer professional who can assist you with the problem you described.

Please tell me what password ***** are referring to. Is it a computer password, e-mail password, for password ***** something else?

Thanks,

IT Miro

Customer: replied 1 year ago.
It is an e-mail password
Expert:  IT Miro replied 1 year ago.

Thanks for the information!

Please type your e-mail address here and I will let you know how to change the current password.

Thanks,

IT Miro

Customer: replied 1 year ago.
Expert:  IT Miro replied 1 year ago.

I checked that e-mail account.

There is a way to reset the current password ***** sending a password ***** link to the associated e-mail address. For security purposes, I cannot see it in full. It looks like this:

g************@******.***

Do you recognize such e-mail address, and can you access it?

Customer: replied 1 year ago.
I do not recognize the e-mail
Expert:  IT Miro replied 1 year ago.

Are you able to read new e-mails sent to***@******.***?

Customer: replied 1 year ago.
Expert:  IT Miro replied 1 year ago.

OK. Please tell me how you access your Yahoo! e-mail account to read new e-mails. Is it using your computer or another device, such as phone or tablet?

Expert:  IT Miro replied 1 year ago.

If you still need my assistance, please tell me which device you check your Yahoo! account on. If on computer, there is a way to easily recover the current password.

Let me know,

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.

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