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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Since installing Windows 10 my emails have nil volume

Customer Question

Since installing Windows 10 my emails have nil volume control. No voice.
Also my saved emails have all increased to about 18 font size. How can I Correct this. This was before I installed windows 10.
Submitted: 9 months ago.
Category: Email
Expert:  Viet - Email Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Do you get sound when playing a music / video / movie cd /dvd disk or when playing at a website?

When did you install windows 10? Would you like to go back to your previous working Windows version?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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