How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Cant accrsess email acvount with HCS

Customer Question

Cant accrsess email acvount with HCS
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi Linda, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am sorry about issues. Are you using a Windows computer or a Mac?

Also, what email account are you having trouble with? Is it Hotmail? Gmail? or others?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 1 year ago.
My email address is connected with Hampton City Schools.
Customer: replied 1 year ago.
What should I do?
Expert:  Jess M. replied 1 year ago.

Thank you for writing back. Are you trying to access the email using a web browser?

If yes, what exactly is the error message you are getting?

Can I remotely access your computer using our Secure Remote Assistance so that I can directly check and fix your issues while you watch?