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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Cant accrsess email acvount with HCS

Customer Question

Cant accrsess email acvount with HCS
Submitted: 10 months ago.
Category: Email
Expert:  Jess M. replied 10 months ago.

Hi Linda, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am sorry about issues. Are you using a Windows computer or a Mac?

Also, what email account are you having trouble with? Is it Hotmail? Gmail? or others?
Please let me know by replying to me here so that I can help you further.

Best regards,

Customer: replied 10 months ago.
My email address is connected with Hampton City Schools.
Customer: replied 10 months ago.
What should I do?
Expert:  Jess M. replied 10 months ago.

Thank you for writing back. Are you trying to access the email using a web browser?

If yes, what exactly is the error message you are getting?

Can I remotely access your computer using our Secure Remote Assistance so that I can directly check and fix your issues while you watch?