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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35211
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I can't sign into my yahoo account. I keep forgetting my

Customer Question

I can't sign into my yahoo account. I keep forgetting my passwords so since I did it too many times they will not send a password ***** or anything..
Can u help? My email address is***@******.***
Thank u!!!
Submitted: 9 months ago.
Category: Email
Expert:  Viet - Email Tech replied 9 months ago.

Hi,

I'm sorry about the issue. What happens when you try the Forgot password ***** at the yahoo website? Is there any error or message?

Do you have a phone number ending with the two digits 14?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 9 months ago.

Please try the following:

- Click on the Yahoo website below:

https://edit.yahoo.com/forgotroot

, then there, enter your email address, then click on Continue

, then enter the characters as shown on the page, and click on Submit, then follow the instructions there in order to reset your yahoo account password.

- If there is still any issue, please answer my previous questions above, so I can help further.

When you are available, please reply at the box below to continue. Thank you.

Expert:  Viet - Email Tech replied 9 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.