Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue,what is the version of your windows computer? What is happening when you attempt to open aol software? Are you receiving any type of error message?
Ok, Please open up the following link:
Join the session, then a remote file will be downloaded.
OPEN/RUN the remote file from your downloads (press CTRL + J to open up the Downloads window).PS - If we are not connected in five minutes, please reply back to me below.
Please accept my offer and follow the steps below :
open up the following link:
Do you still need help please?