I'm sorry about the issue. When it says wrong username or password, does it let you enter your email address / email password?
Is your comcast email currently working fine on the computer?
What's the model of your phone?
Is your comcast email password ***** working fine at the Comcast website comcast.net?
Please reply at the box below. Thank you.
I'm sorry. Did you see all my questions in my previous replies?
Can I connect remotely to your computer, so I can check your email account directly through your computer first, then it will work on the phone?
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.