How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

J. & I PUT an unfinished mail I started last night in send

Customer Question

J. & I PUT an unfinished mail I started last night in send later.
JA: Thanks. Can you give me any more details about your issue?
Customer: I had never used the hold or wait status for e-mail I was sending. I also didn't write down what it said.
JA: OK got it. Last thing — Email technicians generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Email
Expert:  Dustin replied 9 months ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

When you were creating the email and put it in send later, what device were you on?

A windows pc, a mac, an iphone, etc?

Also, what type of app were you on when you created the email, mac mail , windows mail, outlook 2010, thunderbird, etc?

Thank you for your response,

Dustin S.

Customer: replied 9 months ago.
I have an HP PC with Windows 10 & microsoft. The Email was created under AOL
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 9 months ago.
I would appreciate knowing were under AQL they store the email I put on hold.
And yes I will do the back and comments.
Tom J.
Expert:  Dustin replied 9 months ago.

Hi, Ive just sent the offer for secure remote assistance as you requested.

Once accepted, I will walk you through the connection steps and once connected I will do my best to help you locate the missing email / data.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.